• Slide 4
    Assistance with PBX and VOIP decisions.
  • Slide 3
    Management of information/proposal requests from a multitude of vendors.
  • Slide 2
    Contract benchmarking analysis of rates and contract terms.
  • Slide 1
    Negotiation to secure the most aggressive contract tariff and rate structure.
“12% to 20% of telecom charges are in error, and 85% of the errors are in the carrier’s favor.” 
–The Gartner Group

Total Communications Group typically saves clients 15% to 40% of total telecom spend.

Total Communications Group (TCG) is an established telecommunications expense recovery company with a proven track record. TCG has an expert telecommunications staff equipped with specialized billing software, access to vendor pricing programs and over twenty years of experience in dealing with all aspects of telecommunications. Our staff has the expertise to perform a telecommunications financial management analysis, which will assist in vendor selection and management, as well as rate optimization utilizing our benchmarking capabilities. Additionally, TCG can provide a total telecommunications outsourcing solution.

Utilizing our proprietary vendor programs database, TCG is uniquely qualified to recommend and implement telecommunications solutions. We bring additional value by consulting with clients on rapidly changing technology in the telecommunications marketplace.

What We Do

Best Practices

Ranging from recommendations for telecommunications vendors through the actual sourcing of vendors.

Contract Negotiations

Negotiate and secure the most aggressive contract tariff and rate structure by utilizing TCG knowledge base.


Assist with PBX and state of industry VOIP integrated phone systems decisions.